Clean to a T Laundromat (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when using our website, online booking services, or communicating with us. By accessing or using our website, you agree to the terms described in this Privacy Policy.

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When you interact with our website or submit a request, we may collect personal information such as your name, email address, phone number, physical address, and any details you include when scheduling pickup and delivery, contacting us, or submitting service requests. We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing activity. Cookies and similar tracking technologies may be used to enhance website functionality and improve user experience. Because payments for our services are processed through secure third-party providers, Clean to a T Laundromat does not store or have access to your full credit card information.

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We use the information we collect to provide and improve our services, process bookings and payments, communicate with you about orders or service updates, respond to inquiries, enhance website performance, and send promotional messages if you choose to receive them. We do not sell your personal information. We may share your information only with trusted third-party service providers that assist in delivering our services, including payment processors, booking systems, hosting providers, and communication tools. We may also disclose information when required by law or when necessary to protect our rights, property, and customers.

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If you use our pickup and delivery service, we collect the address and instructions you provide solely for the purpose of completing your service. We take reasonable steps to protect the information you share by using SSL encryption, secure payment gateways, access restrictions, and routine system monitoring. However, no method of internet transmission is completely secure, and by using our website, you acknowledge that risk. We retain personal information only as long as necessary to provide services, manage transactions, comply with legal obligations, or for other legitimate business purposes.

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Cookies may be used on our website to improve functionality, remember preferences, analyze website activity, and support booking and payment features. You may disable cookies in your browser, but doing so could affect certain site functions. Our website and services are not intended for children under the age of 13, and we do not knowingly collect information from minors without parental consent.

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Our website may contain links to outside websites. Clean to a T Laundromat is not responsible for the content, security, or privacy practices of external sites, and we encourage users to review those policies before providing personal information. You have the right to request access to the personal information we hold about you, ask for corrections or deletion, or opt out of promotional messages at any time by contacting us at tarahb@cleantoatlaundromat.com or 432-444-0252.

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At this time, our website does not respond to “Do Not Track” browser signals. We may update this Privacy Policy from time to time, and any changes will take effect immediately upon posting with an updated “Last Updated” date. If you have questions about this Privacy Policy or how your information is handled, please contact us at Clean to a T Laundromat, 5000 NE Loop 338 Suite 116, Odessa, Texas 79765, by email at tarahb@cleantoatlaundromat.com, or by phone at 432-444-0252.